Privacy Policy

At Hangzhou Yoho Industrial Co., Ltd (“Yoho Outdoor,” “we,” “us,” or “our”), we value the trust you place in us as your B2B outdoor furniture partner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, inquire about our wholesale services, or partner with us for OEM/ODM projects.

1. Information We Collect

We collect information that identifies, relates to, or describes you as an individual or a representative of your business entity:

• Identity & Contact Data: Name, job title, company name, email address, telephone number, and business address.
• Business Inquiry Data: Details regarding your furniture projects, quantity requirements, customization needs (OEM/ODM), and shipping preferences.
• Technical Data: IP address, browser type, time zone settings, and location data gathered when you navigate our site.
• Communication Data: Records of your correspondence with our multilingual team via our website or email.

2. How We Use Your Information

We process your data to provide a seamless B2B experience and fulfill our manufacturing commitments:

• To Respond to Inquiries: Processing your requests for quotes, samples, or product catalogs within our 4-hour service window.
• Contract Performance: To manage orders, process payments, and coordinate with logistics partners for FOB/DDP shipping.
• Product Innovation: Using feedback to improve our 1,000+ product range and R&D processes.
• Marketing Communication: Sending updates regarding new furniture collections and industry trends.
• Quality Control: To track and resolve after-sales complaints or warranty claims (1–5 years warranty support).

3. Data Sharing & Disclosure

We do not sell your data. We only share information with trusted third parties necessary for business operations, such as logistics partners to ensure our 98% on-time delivery rate, and payment processors for secure international transactions.

4. International Data Transfers

As a company based in Hangzhou, China, serving a global market, your information will be transferred to and processed in China. We implement appropriate safeguards to ensure your data remains protected according to international privacy standards (including GDPR and CCPA).

5. Data Security

We employ industry-standard technical and organizational measures to protect your data, including secure servers and encrypted communication (SSL).

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. You may also opt-out of marketing communications at any time.

7. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., our Alibaba profile). We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our data compliance team: